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The mission of Foundation Hospitality Services is to create a customer-focused and personalized hospitalization experience for private patients at Jackson Memorial Hospital.

We welcome you to Jackson Memorial Hospital, one of the most comprehensive public-teaching facilities in the U.S.A. and the finest hospital choice in South Florida for complex medical and surgical cases.

We aim to change the typical hospital experience from an impersonal, utilitarian stay to a warm and personal supportive relationship where your convenience is of paramount concern to us. Our staff of experienced Hospitality Coordinators will attend to your every need and surround you with great service before you arrive until well after you have checked out.

We appreciate you choosing Jackson Memorial Hospital’s exceptional physicians, surgeons and nurses for your medical care. The Hospitality Services Team pledges to go the "extra mile" for your every need. Please know that by selecting Jackson Memorial Hospital, you are directly helping to support the mission of the Public Health Trust/Jackson Health System, the largest provider of charity medical services in Miami-Dade County and the State of Florida.

The Hospitality Services program is generously underwritten by the Jackson Memorial Foundation, the contribution of gratefully patients, a grant from Jackson Memorial Hospital, service fees paid for certain concierge services and from patient room upgrade charges (Benefactor rooms and mini-suits). Financial support from grateful patients and service fees paid to the Jackson Memorial Foundation, a 501 [c] (3) charitable organization, are tax deductible contributions.

Help Improve Jackson Memorial Hospital by Supporting the Jackson Memorial Foundation

As part of our JMH-2010 Transformation Initiative, the Jackson Memorial Foundation embarked on an ambitious effort to improve patient amenities and public areas throughout the hospital. Please consider joining us in this exciting transformation effort by making a legacy contribution towards improvements such as:

Benefactor Suites

Endowment of a Benefactor Suite is a tangible and hearty "Thank You" to a great hospital and its professional doctors and committed nursing staff. Make a lasting impression by making it better for the next patient! A Benefactor Suite is the most important legacy gift and naming opportunity available at the hospital. Suites are designed as a warm and embracing, state-of-the art hotel-hospital room with amenities that include wooden floors, microwave oven, refrigerator, 32" plasma TV, fine furnishings and hotel quality bath facilities.

The BUPA International Patient Reception Center*

Graciously endowed with $1 million gift from AMEDEX Insurance Co., a division of BUPA International, the world's largest international health insurance company, the AMEDEX/BUPA Patient & Family Hospitality Suite, is a ground breaking concept that integrates business class hospitality amenities with hospital registration, private waiting areas, examination rooms and a business center.

Holtz Children’s Hospital at Jackson Memorial Hospital

Caring for more children than any other facility in Florida, Holtz houses one of the nation’s largest and most successful newborn intensive care units, and has more pediatric specialists than nearly any other children’s hospital in the country. Become a Holtz Children’s Hospital supporter.

*Scheduled to open in Q-2, 2007


BUPA International Patient Hospitality Center
Jackson Memorial Hospital, North Entrance
DTC Building, Ground Floor
1080 N.W. 19th Street
Miami, FL 33136 | hospitality@jmhi.org

Administrative and mailing address
Jackson Memorial Hospital International Services

Jackson Medical Towers, East Tower
1500 N.W. 12th Avenue, Suite 829
Miami, Florida 33136-9998

©2007 Jackson Memorial Foundation. All rights reserved